Business Name: Tile Grout Pro
Business Website: tilegroutpro.com.au
Contact Email: [[email protected]]
Phone: +61 439 389 099
At Tile Grout Pro, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect the data you provide when you interact with our carpet cleaning and pest control services, website, or communication channels.
1. Information We Collect
We may collect the following types of information:
Personal Information: Name, phone number, email address, address, and service preferences.
Service Information: Details related to your property, services requested, and scheduling.
Device & Technical Information: IP address, browser type, operating system, and site usage data through cookies and analytics tools (e.g., Google Analytics).
Communication Records: Any messages, emails, calls, or online form submissions.
2. How We Use Your Information
We use the collected information to:
Provide and schedule Tile Grout Cleaning & Sealing, Vinyl Floor Cleaning Service, Pressure Wash Services and carpet cleaning or pest control services.
Send booking confirmations, service reminders, or follow-ups
Respond to inquiries and customer support requests
Improve our website, services, and customer experience
Comply with legal obligations or resolve disputes
3. Sharing of Information
We do not sell your personal information.
We may share data only with:
Trusted service providers (e.g., payment processors, email platforms) who assist in operating our business
Legal or regulatory authorities, if required by law
Google or other platforms for business listing and analytics purposes
All third parties are required to protect your data and use it only for the purposes we specify.
4. Cookies and Tracking
Our website may use cookies to:
Improve site functionality
Analyze user behavior through tools like Google Analytics
Customize your online experience
You can manage cookie preferences in your browser settings.
5. Data Security
We implement appropriate security measures such as:
SSL encryption for all data transmitted online
Secure data storage and access control
Regular monitoring for potential security threats
6. Your Rights
You have the right to:
Request access to your personal data
Correct inaccurate information
Request deletion of your data (where legally permitted)
Opt out of marketing communications
To exercise these rights, contact us at [[email protected]].
7. Children’s Privacy
Our services are not intended for individuals under 13 years of age. We do not knowingly collect data from children.
8. Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a new effective date.
9. Contact Us
If you have any questions about this Privacy Policy or how your data is handled, please contact:
Tile Grout Pro
Email: [email protected]
Phone: +61 439 389 099